Trust & Security

Your store is safe with us

Security isn't an add-on at Ecomplify — it's built into every store. From DDoS mitigation and always-on SSL to GDPR-aligned data handling and PCI-DSS payments, here's how we protect you and your customers.

99.9% uptime — all systems operational

Real-time monitoring across our services.

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DDoS protection

Every store sits behind an enterprise-grade edge network that absorbs and filters volumetric and application-layer attacks automatically — so your storefront stays online during traffic spikes and attacks alike.

Free & managed SSL

Every store — free subdomain or custom domain — gets an automatically issued and renewed SSL/TLS certificate. Need an organization-validated or premium certificate? We support paid SSL too. All traffic is HTTPS by default.

PCI-DSS payments

We never store raw card numbers. Payments run through PCI-DSS Level 1 certified gateways — Stripe, PayPal and Razorpay — so sensitive card data is tokenized and handled by the experts, keeping your compliance burden minimal.

AWS-grade hosting

Your store and customer data is hosted on AWS with encryption in transit (TLS 1.2+) and at rest, backed by automated backups and continuous monitoring.

GDPR-aligned privacy

Explicit opt-in for marketing, one-click unsubscribe, and honored data-subject requests (access, export, deletion). We sign standard Data Processing Agreements with our sub-processors (AWS, Cloudflare).

Hardened infrastructure

Encryption in transit (TLS 1.2+), least-privilege access to systems, isolated environments and continuous monitoring. Built on AWS and a global edge — the same foundations the largest stores rely on.

Compliance & your data rights

  • GDPR: data minimization, explicit marketing consent, and the right to access, export or delete your data on request.
  • Hosting & encryption: data is hosted on AWS and encrypted in transit and at rest; international transfers rely on standard contractual safeguards.
  • Sub-processors: we operate on AWS and Cloudflare under their standard Data Processing Agreements.
  • PCI-DSS: card data is handled exclusively by PCI-DSS Level 1 certified payment providers — we never store card numbers.

This page summarizes Ecomplify's security practices for general information and does not constitute a contractual warranty or legal advice. For questions about security, compliance or a Data Processing Agreement, contact [email protected].